Your satisfaction is our priority.

• Eligibility: Items can be returned within 7 days of delivery if unused, undamaged, and in original packaging.
• Non-Returnable Items: Personal care products, opened skincare items, and sale items cannot be returned due to hygiene reasons.
• Refund Method: Refunds are processed within 7–10 working days via bank transfer or store credit after inspection.
• Exchange: If you receive a wrong or defective product, we will arrange a free replacement.